Reasons Why "Email Etiquette" are such key Component in Professional World!

Reasons Why "Email Etiquette" are so important in Professional World!

Since from the very beginning of my career I’ve been told by my manager that, “Communication is very important!”  It took me years, a lot of escalations, near to loss situations to understand what he actually meant and frankly I am still learning.

 In the initial stage of my career, I found it quite weird how people are playing on emails when they can simply call and discuss things but eventually I got to know this “fine art of formal messaging” and how the whole corporate sector is actually running on this. Here are some reasons how communication plays a key role in running any business doesn’t matter if it’s  as big as a corporate or as small as a vendor.

Proof of “Ask” : Ask anyone who is into work life and deals with stake holders they’ll tell you the first and fore most rule of fulfilling any request is “Get it formally aka get in written what has been ask”. The reason behind this is that the stake holders are very short memory persons and they always forgets what they’ve asked for and in turn blames you for tampering with their initial product. In such situations, had you got the approval in written,  then this written communication comes handy and get the dust off their memory and save you from a very potential job loss situation.

To state the obvious: I used to smirk at my classmates when they use to re iterate the same thing stating the obvious that they have actually done their assignments but my experience in corporate has taught me that those girls may have known the fact much better that me. When you are working on something it’s very important for the second person to actually know that the brain and hard work behind that piece of art is yours as you may not even realize how many layers exists in this piece of cake. So, it’s very important for you to call out and state the obvious.

The acknowledgement: As important as to work on something it’s even important to actually let the stake holders know that you are actually working on their request. So, timely acknowledgement that you have got their request and it is going to take n days to work on that will make the second person satisfied and less worried about his work and it definitely shows how responsible you are as a worker.

To inform the delay timely: We all are human beings with natural restrictions and least control over circumstances and situations. There will be times when with all of your sincere hard work and efforts things won’t go as they should have and it’s no one’s fault. The ideal thing to do in such situations would be a timely communication to the respective stake holders about the delay and trust me they’ll all understand.

Its basic human nature to be intrigue, to be secretive about conversations but when it comes to professional conversations you definitely need a witness, let your mails be that for you!